Technical Specialist in Brno (Czech Republic)

Where: Brno (Czech Republic)

Extent of Work: Full Time

Click here to apply in English

Responsibilities

As a MS Technical Support L1, you will be responsible for the resolution of problems with end-users via telephone or emails using basic technical product knowledge and interpersonal skills (communication business-2-business, not a call center). You will troubleshoot problems using remote control applications, products and vendors. You will identify and document customer issues and escalate as directed. You will participate also in internal projects and tasks assigned by the Management Team.

Qualifications

  • Great level of English + Spanish
  • Previous experience in Support Center/Technical Support environment is an advantage
  • Time management skills, multitasking
  • Interest in Technology and willingness to learn and develop skills in both hardware and software
  • Good problem solving and communication skills
Advertisements
willyworka

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.