Customer Service Agent in Sofia (Bulgaria)

Where: Sofia (Bulgaria)

Extent of Work: Full Time

Click here to apply in English

Key responsibilities:

• Working in Customer service
• Written communication with corporate customers and business partners
• Investigation and improvement of customer claims up to approved authority levels
• Liaising with carries and interacting with other departments to resolve customer situations
• Working in an international and dynamic environment

Skills and Qualifications:

• Written and verbal English
• Communication and problem solving
• Multitasking
• Meeting tight deadlines
• University degree is considered an advantage
• Work experience in the field of support/customer service or data entry is an advantage
• Basic knowledge of MS Office

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