Customer Care Specialist in Manila (Philippines)

Where: Manila (Philippines)

Extent of Work: Full Time

Click here to apply in English

The German CARE Specialist handles customer service inquiries regarding Vistaprint products, services and site navigation in a professional and efficient manner. German Specialist will follow guidelines to support our commitment to providing world-class service. As a customer advisor you offer our customers first-class service over the phone, email and chat. You are the contact person for all concerns of the customers in connection with their order. Furthermore, you support them in the creation of creative designs of their materials and offer on-demand marketing advice. Your goal is to exceed customer expectations with individual and customized advice.

As a customer advisor you offer our customers first-class service over the phone, email and chat. You are the contact person for all concerns of the customers in connection with their order. Furthermore, you support them in the creation of creative designs of their materials and offer on-demand marketing advice. Your goal is to exceed customer expectations with individual and customized advice.

 

 

Your Profile:

 

German language proficiency at mother tongue level (C1-C2)

Must be available to work any shift that falls within our operating hours which spans 24 hours, 7 days per week.

Excellent English communication skill (both oral and written)

Service-oriented mentality

Strong affinity and enthusiasm for design & print

Safe handling of PC, Internet and e-mail

Experience in customer service and design affinity are definite advantages

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