Customer Care Agent in Prague (Czech Republic)

Where: Prague (Czech Republic)

Extent of Work: Full Time

Click here to apply in English

In this role you will:

  • Receive incoming calls and emails from customers with technical issues for a wide range of photographic and visual equipment
  • Inform customers about a wide range of products and provide bot pre-sales and after-sales support
  • Maintain regular contact with customers until the problem or question is resolved
  • Become an expert for the product range and utilise this knowledge to provide a highly customer orientated service

 

We require:

  • Good English language, plus fluency in Danish
  • Previous Experience in telephone based customer support is an advantage but enthusiastic people with a passion for photography are also welcome to apply
  • Proactive personality and willingness to learn new things
  • Excellent communication skills and a genuine desire to deliver world-class customer service
  • Must have an EU passport or Permanent Residency for the Czech Republic

 

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