Client Onboarding Specialist in Warsaw (Poland)

Where: Warsaw (Poland)

Extent of Work: Full Time

Click here to apply in English

Responsibilities:

  • Clients’ documentation review and approval related to account openings, closures and amendments on the accounts, reporting deficiencies or providing account opening approval within tight SLA timeframes
  • Perform initial sanity checks on documentation packages ensuring all activities are captured, accurately reviewed and processed in a timely fashion
  • Management of queries addressed by Citi EMEA branches and other Citi units
  • Updating of documentation and processing status in the inventory database as per clearly defined processes
  • Dealing with customers’ requests concerning different changes on bank accounts
  • Compile daily, weekly and monthly reports
  • Effective communication and close cooperation with representatives of other Citi units and branches in EMEA region
Qualifications

 

  • Fluent English
  • Fluent French or Arabic
  • Working knowledge of a variety MS Office tools
  • Time-management skills, resistance to stress
  • Proven analytical and problem solving skills.
  • Good interpersonal & communication skills
  • Strong team player: demonstrating initiative, dynamism and reactivity
  • Ability to work during some public holidays
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