Customer Care Agent in Sofia (Bulgaria)

Where: Sofia (Bulgaria)
Extent of Work: Full time
Click here to apply in English

За нас

Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.

Our client is one of the world BPO leaders. With contact centers in more than 20 countries and over 60,000 employees all over the globe, the company brings nearly a century’s worth of expertise delivering exemplary customer care solutions.

Having overachieved project goals and due to extensive workflow, our client is currently expanding a project.They need advanced speakers in Russian, Hungarian, Slovenian, Slovak, Czech, German, French, Italian.

Отговорности

Requirements:
– Proficiency in Russian, Hungarian, Slovenian, Slovak, Czech, German, French, Italian;
– Intermediate level of English is an advantage;
– Outstanding communicative skills;
– Focused on clients’ needs and requests;
– Team spirit.

Изисквания и необходими умения

Key responsibilities:
– Providing highest level of customer support via phone, chat and e-mail;
– Handling and troubleshooting user support related questions;
– Providing full customer care and making sure no client’s question is left without an appropriate answer.

Ние Ви предлагаме

Our client offers:
– Excellent salary;
– Permanent job with a Labor contract;
– Full-time assignment;
– Attractive social benefits;
– Advanced training programs;
– Professional growth;
– International working environment.

Only the shortlisted candidates will be contacted in a timely manner.

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