Transport Planning Executive in Istanbul (Turkey)

Where: Istanbul (Turkey)

Extent of Work: Full Time

Click here to apply in English

JOB SUMMARY
To take responsibility of processing of transport orders in order to deliver a proper transport service
and to drive the initiatives of centralized coordination, tracking & monitoring of all day to day activities related to Transportation Planning for enhancing customer experience and achieving best in class operational efficiency. Key point of contact to execute day to day planning in the most optimum and efficient manner. Provide key inputs to execution team based on planning results & transporter KPI compliance report to achieve excellence in planning
 
  • Receiving and processing all transport orders coming from customers/requestors
  • Respond to routine customer enquiries concerning service ordered
  • Track the status of orders in the Oracle Transport Management System and communicate issues and solutions
  • Prepare and monitor performance appraisal indicators (KPI) describing service level
    for customers being in charge of
  • Maintain communication on a daily basis with customers and take action in order to respond on their needs
  • Support UltraLogistik Transport Manager and lead in optimization projects
  • Involve in Control Tower procedures any of new customers acquired after a main implementation flow
  • Monitor the IT systems (OTM) and ensure compliance of all operational procedures
  • Be responsible for full consistency of UltraLogistik Ways of Working
  • Provide regular teleconferences with Countries, Support regular UltraLogistik Customer Connect meetings

KEY REQUIREMENTS
 
      ESSENTIAL:
  • University degree in Business Administration / Engineering / Logistics
  • Fluent in English preferably in Arabic
  • Proficiency in MS Office applications specifically MS Excel
  • Understanding of W&T management practices, distribution network & channels
  • Good communication skills

        PREFERRED:

  • SAP or any ERP system knowledge is preferable.
  • Data analytical capabilities
 
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