Where: Berlin (Germany)
Extent of Work: Full Time
Click here to apply in English
What will keep you challenged?
- Being the first point of contact and responsibility for the wellbeing of the customers of our portfolio company
- Answering all of the customer’s questions to their full satisfaction in order to convince them of the products of our portfolio company
- Cross departmental collaboration on process optimization to ensure the best possible service
- Reporting of customer feedback to the developers
- Helping to constantly improve the range of products
Which traits contribute to your success?
- Great social skills and enjoyment in interacting with customers
- Being oriented to customer satisfaction and problem solving, as well as having an empathetic mindset
- Customer orientation and perseverance when helping the customers to reach their desired outcome.
- Being an initiator and having a exceptional attention to detail and a strong eye for grammar
- Being a team player and keeping calm even in fast advancing environments
- Fluency in English and German. Spanish is a big plus!