Customer Service Advisor in Lisbon (Portugal)

Where: Lisbon (Portugal)

Extent of Work: Full Time

Click here to apply in English

You’re going to support all customer service functions and communications as part of a fast-growing talented team.

 

 

Easy to apply,

 

We value,

 

. Trust and Passionate people, able to Inspire others and Add value showing Empathy

. Strong in communication and interpersonal skills (written and verbal)

. Able to pick up new technology quickly

. English as a 2nd language

. Availability to work 8 hours/ day, 40 hours/ week, rotating shifts (Monday to Sunday)

. Interest in wine & the wine industry – a huge plus of course!

 

Experience in, (preferential)

. Performing follow-up actions to assist customers requirements

. CRM and ticketing platforms (i.e. Zendesk, Helpshift, Salesforce or other similar)

. B2C & B2B customer service knowledge

 

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