Where: Barcelona (Spain)
Extent of Work: Full Time
Click here to apply in English
- Ensuring customer issues are resolved within our committed service level agreements.
- Maintain strong relationships with our customers for the delivery of support.
- Have a mindset of continuous improvement, in terms of efficiency of support processes and customer satisfaction.
- Demonstrable experience in of support in technology businesses
- Experience working across multi-cultural and geographically distributed teams
- Strong verbal and written communication skills in French and English.
- Customer orientated focus.
- Team player, ability to work in a fast pace environment with a positive and adaptable approach.
- Knowledge of databases or search technologies a plus.
- Demonstrated strong technical understanding of software products.