Travel Expenses Specialist in Krakow (Poland)

Where: Krakow (Poland)

Extent of Work: Full Time

Click here to apply in English

Tasks
• You will audit employee expense reports online for accuracy and compliance with the Travel and Expenses policy (T&E)
• You will address all inquiries and/or complaints in a timely and professional manner
• You will ensure that SLA and KPIs are completed with the required quality and speed
• You will investigate and resolve T&E related issues and queries
• You will provide data to the reporting and analytics team for management roles
• You will provide excellent customer service to employees and other parties
• You will recommend process improvements to create greater efficiency and productivity
Requirements
• Undergraduate degree or equivalent, preferably in a finance discipline but not required
• 2-3 years’ experience in a collections role is strongly preferred
• Very good Spanish skills (at least B2 level) and business English
• Ability to provide superior customer service and quick responses to inquiries
• Ability to work independently and manage multiple tasks
• Ability to work in teams and with deadlines
• Additional requirement- High level of integrity and clear employment record
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