Where: Göteborg (Sweden)
Extent of Work: Full Time
Click here to apply in English
This is what you’ll do…
- Answering incoming phone calls and e-mails from patients, healthcare providers and retailers.
- Registration and administration of customer requests as well as follow-up work
- Handling customer complaint issues
- Support the international sales team (eg inform customers about promotions and offers)
This is the job for you, if you…
We are looking for a service minded, solution oriented and proactive person. You should have the ability to create good relations with both customers and co-workers. You are a team player with strong empathic skills who enjoy working at a high pace. You need to have an analytical and pedagogically oriented approach to provide great customer service. You enjoy working in a dynamic and multilingual environment. We also want you to have a technical interest.
We believe you have some form of higher education, with a few years of experience from customer support – preferably with technical products.
A requirement for this role, is that you communicate fluently in Italian and/or German as well as in Swedish and English. Extra credits for any other languages!
If you already have knowledge or interest in health and diabetes, that is an advantage – but it is not required. Submit your application now if you want to help simplify life for everyone with a connection to diabetes!
In case you’re wondering, Glooko offers…
Glooko offers a very stimulating challenge in an established, stable international company. The global business responsibility in this role offers the right candidate great development opportunities – and all the excitement that comes with working at Silicon Valley based company.
We are looking for someone who wants to be a part of our organization for the future with great influence and great responsibility.