Customer Support Agent in Göteborg (Sweden)

Where: Göteborg (Sweden)

Extent of Work: Full Time

Click here to apply in English

This is what you’ll do…

  • Answering incoming phone calls and e-mails from patients, healthcare providers and retailers.
  • Registration and administration of customer requests as well as follow-up work
  • Handling customer complaint issues
  • Support the international sales team (eg inform customers about promotions and offers)

This is the job for you, if you…

We are looking for a service minded, solution oriented and proactive person. You should have the ability to create good relations with both customers and co-workers. You are a team player with strong empathic skills who enjoy working at a high pace. You need to have an analytical and pedagogically oriented approach to provide great customer service. You enjoy working in a dynamic and multilingual environment. We also want you to have a technical interest.

We believe you have some form of higher education, with a few years of experience from customer support – preferably with technical products.

A requirement for this role, is that you communicate fluently in Italian and/or German as well as in Swedish and English. Extra credits for any other languages!

If you already have knowledge or interest in health and diabetes, that is an advantage – but it is not required. Submit your application now if you want to help simplify life for everyone with a connection to diabetes!

In case you’re wondering, Glooko offers…

Glooko offers a very stimulating challenge in an established, stable international company. The global business responsibility in this role offers the right candidate great development opportunities – and all the excitement that comes with working at Silicon Valley based company.

We are looking for someone who wants to be a part of our organization for the future with great influence and great responsibility.

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