Where: Budapest (Hungary)
Extent of Work: Full Time
Click here to apply in English
A member of the Ecolab Order Support Back Office Team is a vital partner in delivering satisfaction to Ecolab customers in a sustainable and profitable manner. The role delivers value to our customers and therefore our company by:
- Accurately enter all chemical and standard equipment orders with transactional efficiency as per the defined process, meeting daily shipping cut-off times (Ecolab) and service level agreements.
- Manage order exceptions
- Build & maintain mutually beneficial, friendly but professional relationship with local customer service Front Office teams.
- Follow up on missing order information or other general inquiries and requests with the local Front Office team.
- Adjust delivery dates accordingly, when necessary.
- Escalate technical issues.
What we need from you is:
- Min. intermediate written and oral French
- Min. intermediate English
- Experience in Microsoft Word, Excel and Outlook
- Good communication skills (especially in written)