Customer Service Representative in Budapest (Hungary)

Where: Budapest (Hungary)

Extent of Work: Full Time

Click here to apply in English

Job overview:

A member of the Ecolab Order Support Back Office Team is a vital partner in delivering satisfaction to Ecolab customers in a sustainable and profitable manner. The role delivers value to our customers and therefore our company by:

  • Accurately enter all chemical and standard equipment orders with transactional efficiency as per the defined process, meeting daily shipping cut-off times (Ecolab) and service level agreements.
  • Manage order exceptions
  • Build & maintain mutually beneficial, friendly but professional relationship with local customer service Front Office teams.
  • Follow up on missing order information or other general inquiries and requests with the local Front Office team.
  • Adjust delivery dates accordingly, when necessary.
  • Escalate technical issues.

What we need from you is:

  • Min. intermediate written and oral French
  • Min. intermediate English
  • Experience in Microsoft Word, Excel and Outlook
  • Good communication skills (especially in written)

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