Order Management Administrator in Prague (Czech Republic)

Where: Prague (Czech Republic)

Extent of Work: Full Time

Click here to apply in English

EXPECTATIONS AND TASKS
The Order Management Software Department in Prague supports the administration of SAP License and Maintenance Software contracts for the whole EMEA region. Whether processing license orders for small customers, midmarket enterprises or large corporations, the full product portfolio of SAP software is our daily business. The company’s pulse is palpable in OMS.

Daily tasks:

  • Checking incoming orders (contractual documents, correspondence, approvals)
  • Processing the order in the SAP system according to SOX and internal controls in place
  • Ensure license entitlement is correctly entered into SAP systems to allow customers to receive correct software, access and license keys
  • Be dedicated point of contact for both external and internal customers (Sales/Support/Commercial)
  • On order completion; creation of invoices & issuing of credit notes
  • Develop financial and technical skills
  • Providing post sales support on contractual issues such as license transfers, contract migrations & amendments
  • Find creative ways to problem-solving
  • Use own initiative to improve processes and drive efficiency in the team

WORK EXPERIENCE

  • Work experience in accounting preferred
  • Knowledge of SAP FI module is an advantage

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

  • Minimum upper-intermediate written and spoken English
  • Minimum upper-intermediate written and spoken German
  • Certificate of Secondary Education at the minimum
  • Business or accounting education is an advantage
  • Organization & time management skills are essential with the capacity to multi-task
  • Proactive and responsible approach to customer support
  • Quality driven with excellent attention to detail
  • Ability to work in international teams and environment
  • Good command of MS Office (Excel, Word and Outlook)
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