Customer Care Agent & Translator in Göteborg (Sweden)

Where: Göteborg (Sweden)

Extent of Work: Full Time

Click here to apply in English

Customer Care Agent/Translator – German/English

Do you love being up to date with fashion trends, come up with solutions and taking that extra step to make NA-KD customers feel that extra service level? If so, this could be the next adventure for you!

We are searching for you with the right attitude in the toughest and most stressful situations. Who will keep the spirit up and help our customers become truly happy and loyal to the NA-KD brand. You who will live and breathe the NA-KD vibe and work hard for our and your success. If you feel that I have just described you, apply for this position and maybe you get to be the one who’ll join us on a crazy and amazing journey.

Responsibilities

 

  • Being a part of our Customer Service Team
  • Be a structured person manic for details with an extraordinary feeling for style and product content
  • Work in our Customer Service team and be responsible for our communication to the customers
  • Give great service and work efficiently in different customer cases
  • Work in a fast-paced environment while delivering outstanding results with innovative methods
  • Translate English text on site to German

The Ideal Candidate

  • Interest for writing and up to date with fashion trends and styling
  • Good computer skills
  • Positive attitude, honesty and humility are characteristics we value highly
  • Flexible and humble towards co-workers
  • Believes in disciplined work mixed with brilliant moments of creativity and innovation
  • Able to prioritize your daily work and create synchronicity within customer care as well as in product descriptions
  • Very communicative and service minded
  • Fluent in both English and German, in speech and in writing
  • Based in Sweden
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