Lodging Partner Associate in Prague (Czech Republic)

Where: Prague (Czech Republic)

Extent of Work: Full Time

Click here to apply in English

What you’ll do

  • Promote excellent partner relations by managing accurate responses with a positive attitude and service behaviour
  • Respond to inquiries or requests in inventory management, data entry and training
  • Call partners to resolve current and future issues (questions, changes, etc.)
  • Providing supplier self-service support and maintenance.
  • Flexibly adhering to defined procedures, standards and performance expectations.

Who you are

  • Proficiency in English and Arabic  language skills
  • Diploma, University Degree; or equivalent
  • Experience in customer service oriented industry.
  • Hotel/Travel -industry experience will be a plus.
  • Fluency with internet, computer usage and web-based application skills
  • Experience with Microsoft Office products and various call center support programs.

Relentlessly Strive for Better

  • Solutions mindset and a real passion for the partner and the traveler experience.
  • Ability to handle situations effectively; to set expectations and deliver information in a positive way.

Have a Bias to Action

  • An individual who will take ownership of problem resolution.
  • Excellent time-management and prioritisation skills.

Be Open and Honest

  • Listens carefully and attentively to others’ opinions and ideas
  • Listens to others’ perspectives and clarifies meaning before responding.

Be Data Driven and Business Judgement Led

  • Keen eye for detail and high level of accuracy.
  • Exercise good judgment in decision-making
Advertisements
willyworka

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.