Customer Service Agent in London (United Kingdom)

Where: London (United Kingdom)

Extent of Work: Part Time

Click here to apply in English

Description of duties:

  • Contacting customers to obtain their feedback regarding the level of services that the client provides to these customers.
  • Record the collected data on the computer
  • Where applicable translate the feedback into English.
  • Report to the Project Manager on the progress of the work and regarding any problems with the deadlines in order to ensure that the work is completed correctly and within a deadline date.

 

Full training will be given in relation to the work required.

 

Person Specification:

  • Advanced level of written and spoken English
  • Native level of written and spoken Arabic
  • Ability to multitask
  • Results and target orientated
  • Self- motivated
  • A good attention to detail
  • A professional approach
  • Customer service experience
  • An excellent telephone manner
  • Good knowledge of Microsoft Applications and the Internet (desirable)

 

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