Customer Care Specialist in Budapest (Hungary)

Where: Budapest (Hungary)

Extent of Work: Full Time

Click here to apply in English

As Customer Care Specialist your role will be:

  • answering calls, emails and solving problems which may be quite varied; in majority they relate to address modifications, invoice copies, invoice amounts, adjustments etc.
  • managing the relationship with customers, car rental stations and other BSC departments
  • precise administration of incoming issues and their progress
  • contributing to recognize the opportunities of process improvement

To join us, we are looking forward to your application if you have:

  • advanced knowledge of  Italian and English
  • customer service experience an advantage, preferably in a customer facing, front line environment (experience in Shared Service environment is an advantage), but fresh graduates or those eager to build a new career path are also welcome
  • excellent communication skills written and oral
  • outstanding customer orientation and problem solving skills
  • collaborative approach, team spirit
  • ability to prioritise and take initiative in a fast paced environment
  • logical and proactive thinking
  • experience in using Microsoft Office, especially Excel with confidence

Why Avis Budget Group BSC is a great place to build a career at:

  • our BSC is Centre of Excellence and largest Avis Budget Group site globally
  • multicultural, diverse team with colleagues from over 40 different countries
  • car rental and partner discounts in addition to your compensation package
  • friendly, collaborative culture & approachable leadership
  • opportunities for growth & development throughout your career
  • high-energy place with winning spirit where things move forward every day
  • Hungary’s greenest, environmentally conscious, award-winning office
  • various fun company events and volunteer initiatives
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