Customer Service Representative in Barcelona (Spain)

Where: Barcelona (Spain)

Extent of Work: Full Time

Click here to apply in English

DESCRIPTION

We are looking for French Customer Service Representatives, eager to develop their careers with the worldwide leader in outsourced omnichannel customer experience management.

Responsibilities

  • Process orders from new and existing customers received via various media streams
  • Receive incoming telephone calls from new and existing customers
  • Complete all administration and statistical information within our database to maintain accurate and up-to-date records
  • Keep yourself updated at all times with information regarding the Company
  • Complete other duties and responsibilities within the company as required

REQUIREMENTS

Key Competencies

  • Data accuracy
  • Attention to detail
  • Ability to gain immediate credibility and trust
  • Exceptional communication skills
  • PC and system literate

Candidate Profile

  • Native level of French
  • Fluency in English
  • Confident and enthusiastic.
  • The ability to work well as part of a team as well as independently
  • First class written, verbal and interpersonal skills
  • Numerate and articulate
  • Well organised, reliable and thorough
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