Customer Care Associate in Lisbon (Portugal)

Where: Lisbon (Portugal)

Extent of Work: Full Time

Click here to apply in English

Job Description

+++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ Middle East Arabic (both verbal and written level) required +++ Thank you!

The Company.

Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!

Our client is recognized as the Best Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities.

Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration.

The Lisbon experience encompasses many things. Lisbon offers all the enjoyments you would expect of a Capital, yet with half the fuss of other European capitals. Are you into neighborhood festival or into sunset watch from the old Moorish castle? Lisbon has definitely a lot to offer and give the opportunity to enjoy different lifestyles.

The Job.

Your mission is to support clients’ activities by offering world-class service to their customers. You will work on projects of top prestigious and worldwide brands.
– Answer incoming queries from customers
– Identify issues and provide solutions
– Ensure high level of customer satisfaction
– Record data in the CRM system
– Ad-hoc support
– Be a team player and participate in the success of the team and project

The Profile.

– You have a native level of Arabic Middle East and a good level of English
– You have EU citizenship or hold a valid work permit for Portugal
– You are motivated, reliable and committed in your work
– Customer service and quality is part of you
– You have a drive for excellence and professionalism
– You have excellent communication skills
– You are a real team player and willing to work with many other nationalities

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