Order Fulfillment Analyst in Bucharest (Romania)

Where: Bucharest (Romania)

Extent of Work: Full Time

Click here to apply in English

Main Responsibilities:

As part of logistical services, he/she is responsible for:

  • Ensuring the processing of orders according to the delivery commitments (maximum date of delivery)
  • Creating orders needed for order planning
  • Analyzing the planning horizon to anticipate capacity problems, send them to the Network Planning team and follow their evolution
  • Manually scheduling urgent orders. Challenges people to the costs involved and propose alternative solutions
  • Informing the customer contact center in case of scheduling difficulties
  • Alerting and putting in place corrective actions in case of recurring problems in execution
  • Preparing and transmit, on time and to the right interlocutors, specific documents for customs formalities
  • Ensuring that intra-group billing is done correctly and on time
  • Addressing operational issues reported by sites or carriers in a timely manner. Propose solutions to implement in agreement with carriers and loading / unloading sites
  • Proactively challenging stores / carriers on loading and unloading delays
  • Informing the interlocutors of all the delivery risks that will lead to non-compliance with the customer commitment
  • Deciding the possible cancellations of delivery in case of lack of goods
  • Respecting the launch / qualification deadlines established by the factory outlets
  • Providing transit time in accordance with current legislation and country constraints
  • Working in collaboration with the key users to identify and solve the technical problems of the information systems used at the station and propose changes if necessary
  • Working with Transport Solution Manager to find the best transportation solution for special or urgent requests
  • Contributing to the team’s performance through the monitoring, analysis and implementation of actions that contribute to the improvement of the cost / time / service / efficiency indicators of the RT market
  • Ensuring the update (format and content) of all documents to the post


  • University degree, preferably in Logistic, Transport or Commerce
  • Preferably 2 years experience in logistic & supply chain, international trade or transport
  • English and French advanced; a third European language is a plus (German, Italian, Spanish)
  • Good negotiations skills
  • Knowledge of transport industry and logistic platform management (preferrable)
  • Good team worker;
  • Analytical person, structured and detail oriented

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