Customer Service Agent in Cape Town (South Africa)

Where: Cape Town (South Africa)

Extent of Work: Full Time

Click here to apply in English

Are you fluent in Spanish, do you like interacting with people and would you like to live in one of South Africa’s most beautiful cities? A very exciting job opportunity has opened in stunningly beautiful Cape Town, South Africa for an Spanish speaking Customer Service Agent. You need to have great communication skills, a passion for working with people and a very positive attitude.

Your key job responsibilities as the Spanish speaking Customer Service Agent in Cape Town, South Africa will include:

– Responding to Spanish customer queries via telephone, email and online chats
– Processing pertinent information into relevant databases
– Customer relationship building and management
– Handling and taking full responsibility for customer related queries
– Maintaining a positive, empathetic and professional attitude toward customers at all times
– Keeping records of customer interactions, transactions, comments and complaints

Requirements for this Spanish speaking Customer Service Agent job in Cape Town, South Africa:

– Spanish as a first language and fluency in written and spoken English is essential
– Some customer service experience
– Strong written and verbal communication skills
– Must love working with people
– Driven and ability to thrive in a fast-paced environment
– Comfortable using computers

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