Training Planner in Helsinki (Finland)

Where: Vantaa, Helsinki (Finland)

Extent of Work: Full Time

Click here to apply in English via e-mail

Coptersafety is a company specialized in helicopter flight simulator training. Safety is our passion, training is our business, but customer is our priority. Our operation is thriving, and we are looking for a customer driven player to join our team to manage training courses together with our training department (ATO).

As our Training Planner you manage, coordinate and assist with course arrangements for our customers. You monitor and handle legally required documentation, electronic records and training certifications to ensure regulatory compliance. You will be one of the key elements of our successful customer service and experience.

You will work on our (ATO) department and assist our Training & Resources Administrator and other ATO personnel with customer bookings for courses.

In your role you shall

– Cooperate and coordinate together with all internal departments in the company
– Coordinate the day-to-day logistics and administration for courses
– Organize and deliver training materials of courses for instructors and students
– Filing, organizing and archiving training documentation
– Assist customers with visa process and travel arrangements
– Assist Training & Resources Administrator with overall process from course prerequisites to invoicing
– Follow all relevant policies, processes and procedures so that work is carried – out in a controlled and consistent manner
– Assist with any other tasks required to support the training (ATO) department

We expect you to have

– Post-Secondary Education
– Experience in advanced customer service and administration
– Excellent communication skills
– Fluent in English, both written and spoken
– Skills to understand and implement company culture
– Customer and result driven
– Good organizational skills

We also appreciate

– Self-driven team worker
– Ability to see opportunities in challenging situation
– Good to keep many tracks ongoing
– Good prioritizing and scheduling skills
– Open and easy to approach personality
– Experience in aviation industry

We offer

– Opportunity to work with fast growing company with the latest technology in the industry
– Possibility to create world-class and modern customer experience and service
– International and dynamic work environment
– Opportunity to work with professional team and develop your skillset


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