Front & Back Office Assistants in Lisbon (Portugal)

Where: Lisbon (Portugal)
Extent of Work: Full time
Click here to apply in English

Are you passionate about the travel sector and looking for an opportunity in an international project within a multicultural team?
Are you native in one of these languages: Danish, Polish, Dutch or Hungarian?
Do you have outstanding communication, organizational and multitasking skills?

We are looking for YOU!

With an ambitious growth policy and physically present in more than ten countries, REDITUS is one of the largest Portuguese companies in information technology and outsourcing services. Our mission is to provide our Clients with the best services and solutions, with an end-to-end approach.
We are constantly in search of talented professionals with experience in various fields of activity, who share our passion for providing exceptional customer service!

Mission

Front & Back Office Responsibilities:
– Deal with all clients’ questions and requests;
– Complaints management;
– Provide a personalized service and an adequate solution to clients’ problems;
– Data analysis, data management and reporting;
– Give support to the sales force;
– Give support to our client suppliers by answering to their questions and registering change requests.

Your profile:
– Passionate about Customer Service;
– Fluent (Level C) in one of these languages: Danish, Polish, Dutch or Hungarian;
– Intermediate (Level B) in English;
– Ability to communicate efficiently;
– Customer focused and detail oriented;
– Good knowledge in IT tools.

What is waiting for YOU:
– Multicultural and fast paced environment;
– Professional training (initial and on-going);
– Employee discounts and benefits with our partners (health, telecommunications, education, sports, leisure, and many more).

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