Customer Support Agent in Eindhoven (Netherlands)

Where: Eindhoven (Netherlands)

Extent of Work: Full Time

Click here to apply in English

Job Description

For our Industrial Automation Business Group (IABG) we are searching for an Customer Support/ Sales Coordinator to help grow our business in EMEA from our location in Eindhoven, the Netherlands. You will be responsible for delivering sales support to our customers and internal stakeholders.


The main responsibilities are:


Sales order processing;

  • Release sales orders in SAP.
  • Check/confirm order delivery dates.
  • Create shipments in SAP and release the shipments to a warehouse.
  • Issue invoices and pro forma invoices.
  • Prepare the shipping documents and other sales order/shipment related activities.
  • Review AR and follow up overdue invoices.


Sales support

  • Support customer’s inquiries (price and product information etc.).
  • Create and maintain customer master data.
  • Maintain/update customer (pricing) data in SAP.
  • Build and maintain a good relationship with customers.



  • Good problem solving skills.
  • Able to work independently, whilst functioning in a team.
  • Able to work under pressure (stress resistant) in a fast moving environment.
  • Have a friendly, helpful personality.
  • Preferably experience with SAP R/3 in processing SO, PO / stock planning.
  • Pereferably working experience in a sales department with import-export knowledge.
  • Advanced knowledge on MS Excel and PowerPoint.
  • Excellent command of English and German

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.