Customer Service Agent in Maastricht (Netherlands)

Where: Maastricht (Netherlands)

Extent of Work: Full Time

Click here to apply in English

Your role as a Customer Service Agent:
Your most important responsibility is to make sure that H&M is the customer’s first choice. You accomplish this by offering the best customer service, while answering calls and e-mails. You will assist our Spanish-speaking customers whenever they want information about orders, deliveries and/or payments. You will answer questions concerning both the Online Shop and our stores. 
What do we offer?
  • A market conform salary and interesting secondary conditions such as discounts for H&M products, reimbursement of travel expenses and meal allowance.
  • The possibility to earn a permanent contract
  • An initial paid training of three weeks that will ensure that you can help our customers in the best possible way. Even if you do have any previous experience in customer service!
  • A challenging job with career development opportunities
  • The possibility to express your personality in an informal and multicultural work environment
  • To work with great colleagues within a dedicated team
  • Great coffee and the possibility to relax by playing a game on our Playstation or our kickertable.
Are these your qualities?
  • Strong communication skills both written and spoken
  • Native Spanish language skills and a good level of English
  • Flexible deployment
  • Excellent computer and multitasking skills
You also are:
  • Customer friendly
  • At your best working in a team
  • Open minded and not afraid of changes
  • In possession of a positive attitude and mindset
  • Solution-oriented and stress resistant
  • Not afraid to make mistakes and a person who dares to take the initiative
  • Interested in fashion and H&M
  • Living in the Maastricht/Liège/Aachen area and able to start training on the 29th of October.
Advertisements
willyworka

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.