Where: Sofia (Bulgaria)
Extent of Work: Full Time
Click here to apply in English
At TTEC (formerly TeleTech), we provide learning and development opportunities,a growth oriented culture, and a stimulating and positive work environment.
When you join our team, you are more than just an employee. You are a member of the TTEC family. That’s why we offer benefits and perks that support your quality of life, goals and future needs.
What do we offer?
• Extensive training programs
• Environment that stimulates achievement and excellent customer service
• Competitive remuneration package
• Access top notch business best practices
• Work in a challenging and pleasant business environment
So join our team of upbeat professionals and support some of the most successful organizations on the planet! It is people just like YOU that make TTEC a great place to work at.
Your responsibilities will be related with :
• Assist clients with locating online tax documents and step by step guides to filing taxes
• Provide basic explanation of details found on specific company forms
• Explain basic features of content including grant, award and share details
• Assist in generating new passwords, unlocking accounts and resetting security
• Initiate research inquiries for missing online items
• Submit inquiries to update dividend status to either reinvestment or check
• Provide basic balance information, past trade details and reprints of statements
Do you have the following?
• Very good language skills in both French and English
• At least one year experience in customer service
• Economic background is considered an advantage
• Excellent communication & presentation skills
• Excellent problem solving abilities
• Ability to prioritize tasks and manage time efficiently working with minimal supervision