Where: Sliema (Malta)
Extent of Work: Full Time
Click here to apply in English
About The Role
Based in Malta, this is a full-time position working office hours, with the occasional weekend and reports to the Support Manager. In this role, you’ll have many opportunities to grow! You will be working in a tight knit team and will be working on resolving cases raised through email, phone or chat.
What You’ll Do
- Provide quality support at one of the fastest growing technology companies in Europe
- Answer questions through phone, email and chat with customers and external stakeholders about Trustly’s services, the company and payments in general
- Identify where improvements can be made and suggest how they can be implemented
Who You Are
- You are a service-minded individual bursting with positivity
- You are fluent in Finnish and English
- You preferably have experience working at a support centre or in a similar environment
- You thrive in a fast-paced environment and are a natural when it comes to finding new solutions and opportunities while maintaining a detailed and structured approach
We are recruiting a Finnish Speaking support agent to join our team in Malta !