Customer Service Representative in Warsaw (Poland)

Where: Warsaw (Poland)

Extent of Work: Full Time

Click here to apply in English

What will you do:

  • Customer Service activities related to service and repair requests from the customers over the phone or via e-mail
  • Validation of contractual agreements related to Service and Repair process
  • Order management and returns management activities in SAP
  • Coordination of service and repair process with internal teams and spare parts vendors
  • Ensures resolution of queries within the contractual metrics

– Basic qualifications

What do we expect?

  • Very good English and Finish (min. B2)
  • Microsoft Office package knowledge (Excel, Word, PowerPoint)
  • Experience in working with SAP would be an asset
  • Experience above 18 months in working in Customer Service or Order Management area with SAP

 

What can we offer:

  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform
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