Customer Service Representative in Belgrade (Serbia)

Where: Belgrade (Serbia)

Extent of Work: Full Time

Click here to apply in English

Your tasks will be to:

  • Communicate via telephone, mail and/or chat with existing customers in order to solve their inquiries
  • Give information about the product or service to existing customers and prospects
  • Transfer more difficult inquiries to higher level if necessary
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
  • Proactively propose improvements and feedback in processes and ways of working to Team Management / Operations Manager
  • Maintain received information properly in the system

Your skills:

  • Fluent in spoken and written ENGLISH
  • Excellent communicator
  • Superb at building rapport with customers.
  • Good at numerical and verbal reasoning skills
  • With excellent MS Office skills
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