Deductions Specialist in Barcelona (Spain)

Where: Barcelona (Spain)

Extent of Work: Full Time

Click here to apply in English

Descripción de la oferta

  • Contact customers by e-mail, mail, fax, internet or telephone to secure claim copies, arrange repayment or resolve disputes on deductions.
  • Contact HBI personnel (to monitor status and type of deductions), to assist on collection/deduction-related matters.
  • Use the HBI Trade Promotion System to match claims.
  • Organize and review all assigned accounts, using the image system and internet in order to identify disputes and deduction trends.
  • Resolve assigned customer claims by either charging back to customer or writing off within department guidelines.
  • Incumbent recommends write-offs exceeding their write-off approval limits.
  • Performs ad-hoc reporting as required.
  • Performs special projects as assigned.

Perfil buscado (h/m)

  • Bachelor Degree.
  • Not relevant experience needed.
  • English fluent.
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