Where: Barcelona (Spain)
Extent of Work: Full Time
Click here to apply in English
Descripción de la oferta
- Contact customers by e-mail, mail, fax, internet or telephone to secure claim copies, arrange repayment or resolve disputes on deductions.
- Contact HBI personnel (to monitor status and type of deductions), to assist on collection/deduction-related matters.
- Use the HBI Trade Promotion System to match claims.
- Organize and review all assigned accounts, using the image system and internet in order to identify disputes and deduction trends.
- Resolve assigned customer claims by either charging back to customer or writing off within department guidelines.
- Incumbent recommends write-offs exceeding their write-off approval limits.
- Performs ad-hoc reporting as required.
- Performs special projects as assigned.
Perfil buscado (h/m)
- Bachelor Degree.
- Not relevant experience needed.
- English fluent.