Customer Service Representative in Prague (Czech Republic)

Where: Prague (Czech Republic)

Extent of Work: Full Time, Permanent  Term

Click here to apply in English

Requirements:

•           Fluent Hungarian & B1/B2 English

•           Customer care experience an advantage but not necessary

•           Possess flexibility and willingness to learn

Benefits:

•           Competitive salary, bonuses and benefits

•           Work for one of America’s most renowned companies with promotional opportunities

•           Initial and ongoing professional trainings with the focus on products and communication

•           Employment contract for one year with the possibility to prolong

•           The opportunity for professional and personal growth

  • Financial allowance in the amount of 24.000CZK paid out in equal parts with your salary during the first 6months.
  • Compensation of travel expenses to  Prague up to 2.500 CZK (will be paid out with your first salary after providing bills).

Responsibilities:

•           Dealing with customers in a courteous and friendly manner, ensuring that each customer leaves the call with a positive experience

•           Ability to handle and ultimately overcome any customer objections or queries

•           Securely and accurately entering information into a database

Role purpose:

As a Customer/Technical Advisor, you are responsible for the effective and customer-friendly telephone support for customers of the client with technical questions concerning the product or services of the client. Customer Advisor is always portraying the company in a positive light and effectively managing sensitive issues.

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