Conferencing Event Coordinator in Debrecen (Hungary)

Where: Debrecen (Hungary)

Extent of Work: Full Time

Click here to apply in English

What you’ll be doing:


As Conferencing Event Coordinator (Italian + English), you will be in charge of:
  • Owning, driving, communicating, updating and proactively representing BT in all domains of activities
  • Helping the users with the establishment of Conferencing service connection and guide them on how to use the service via the usual business communication channels such as e-mails and phone calls
  • Responsible for delivering customer service as defined by BT Conferencing customers
  • Handling customer queries via phone and e-mail system
  • Providing 1st line support for internal and external customers
  • Proactive software based monitoring alarm response
  • Provide process improvement input wherever possible

 

We’ll also need to see these on your CV:


Soft skills:
  • Ability to meet the customers’ needs in line with the business requirements
  • Working with a cooperative and positive attitude in a group settings to achieve common goals
  • The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience
  • Taking the responsibility and takes care of the consequences of making a decision
  • Good troubleshooting skill: able to define problems and offer valid resolution is a must
  • Demonstrated willingness and aptitude to learn new technologies and participate in BT Conferencing training issues is a must
  • Ability to interface with Executive Leadership and Technical Staff is a must


Professional skills:
  • Working knowledge of PC’s and a Windows based system


Language skills:
  • English on a fluent level
  • Italian on a fluent level
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