Debt Collection Analyst in Krakow (Poland)

Where: Krakow (Poland)

Extent of Work: Full Time

Click here to apply in English

Job Description

Debt Collection Analyst will be working in Credit Department to ensure customer debts are collected in line with contracted payment terms.

Main responsibilities:

  • Managing credit blocked orders and customers approaching or exceeding their credit limit
  • Making proactive calls to predefined customers to arrange collection of payments
  • Following up and ensuring that all unresolved/unpaid debts and credits on a customer’s accounts receivable are worked to conclusion with payment or  internal adjustments
  • Providing authorized approvals for release of credit blocked orders and taking credit decisions


  • Experience in debt collection, customer service or sales is welcome
  • Ability to work under time pressure with good results orientation
  • Strong interpersonal and communication skills, persuasive and firm in discussions
  • Team-player
  • Good working knowledge of MS Office tools and Outlook
  • Experience in using one of major ERP systems is welcome
  • Italian C1 / English B2

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