Client Services Team Leader in Dublin (Ireland)

Where: Dublin (Ireland)

Extent of Work: Full Time

Click here to apply in English

Description

Key responsibilities of the client services team leader – Italian Speaker:

  • Manage the day to day running of the client services team within wealth protection operations, focusing on delivery of excellent client services to clients and partners
  • Ensuring high service levels are consistently maintained across all services provided by the operational teams and developing key performance measurements for internal self-assessment
  • Develop strong relationships with clients and partners
  • Monitors workflow, anticipates and manages any delays
  • Provide training and support for team members
  • Completion of regular performance discussions with team members and interim / year end appraisals

As the Italian speaker client services team leader – Italian speaker you will have 5+ years’ investment or operations related experience of which typically 3 years at team leader level (this level of experience is intended as guidance only and does not preclude someone with more or less experience from applying for the role). You will have comprehensive knowledge of investment operations processes and have the ability to meet tight deadlines while displaying strong attention to detail. Fluency in Italian is essential for this position.

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