Receptionist in Geneva (Switzerland)

Where: Geneva (Switzerland)

Extent of Work: Full Time, Fixed Term

Click here to apply in English

Main Purpose

Assuring a good quality service to our external and internal clients, within the conferencing / food & beverage areas, as well as assisting with facilities and reception tasks.

Key Responsibilities

• Take full charge of welcoming visitors, incl. accompanying them to meeting rooms
• Coordinate/book meeting rooms
• Answer and forward switchboard phone calls
• Book external restaurants/meetings/lunches
• Coordinate special needs for visitors (general concierge tasks)
• Organise hotel arrangements for incoming visitors
• Organise taxi, train tickets as per request
• Print and file documents
• Issue various emails, file and archive properly
• Manage all incoming and outgoing calls and faxes

Together with Food & Beverage Coordinator:
• Assure back up for meeting rooms to be clean and tidy at all times, including preparation of rooms with drinks and stationary etc., before meetings and tidying up after meetings.

Together with Food & Beverage Coordinator for e.g. G9 style / Board members:
• Attend numerous services at once
• Coordinate daily Food & Beverage and catering orders within communicated budget
• Decide menus; liaise with Directors for final decision
• Print menus, check translation (mentioning where necessary if e.g. Kosher, Hallal, etc.)

Back up Food & Beverage Coordinator if necessary:
• Assure back up of F&B coordinator on busy days for breakfast/lunch service, preparation of lunch plates
• Invoices approval related to F&B
• Monitor and prepare costs for F&B reports (including wine) for budget monthly meetings together with reception team leader
• Deal with general F&B requests

Knowledge Skills and Abilities

• 3 years current professional experience within luxury hotel industry (5 or 4 star hotels)
• hotel studies
• Fluent in English and French
• 3rd language would be an asset (Spanish, Portuguese, Arabic, Russian, Chinese)
• Microsoft package: Outlook, Excel & Word intermediate

Key Relationships

• Food & Beverage Coordinator & other receptionists
• Assistants
• Facilities
• Directors
• Employees

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