Collection Specialist in Budapest (Hungary)

Where: Budapest (Hungary)

Extent of Work: Full Time

Click here to apply in English

As Italian Speaking Collection Specialist your role will be:
  • managing client accounts receivables portfolio and credit lines through proactive collection of debts and reminding customers of their due payments mainly over the phone
  • sending balance information, statements and invoice copies
  • reconciling accounts and finding out why debts have not been paid; investigating disputed invoices when customers disagree with charges
  • keeping customer database and accounts up-to-date, registering and following up cases (i.e. payment terms).
  • credit analysis and review
  • escalating problems as appropriate; advising team leader of cash shortfalls
  • managing relationship with customers, partners and car rental stations
  • cooperating with departments in the BSC and in the countries
  • continuously striving for process improvement, actively contributing to knowledge and idea sharing within the team
To join us, we are looking forward to your application if you have:
  • min. high school education (University or College degree is an advantage)
  • advanced knowledge Italian  (verbal, written)
  • additionally fluent English (verbal, written) is also a requirement
  • ideally 1 year of experience in collection, account receivables role, but talented and   capable fresh graduates are also welcome
  • excellent written and verbal communication skills
  • outstanding customer orientation and problem solving skills
  • strong analytical skills, logical and proactive thinking
  • collaborative approach while being able to make own decisions and take ownership
  • ability to prioritise in a fast paced environment
  • ability to take initiative
  • experience in using Microsoft Office, especially Excel with confidence 
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