Back Office Specialist in Riga (Latvia)

Where: Riga (Latvia)

Extent of Work: Full Time

Click here to apply in English

Requirements
• Medium to fluent level Danish language and good English
• Organized personality with attention to details and customer orientation
• Communicative and willingness to learn
• No previous experience required
• Interested to relocate to Riga

Responsibilities
• Back office operations, investigate/ resolve system errors
• Provide support to customers (mail / chat) & resolve their queries on products/ offerings
• Manage system stop and provide approval as per company guidelines
• Communicate (phone/ mail) with vendors/ partners to solve their queries
• Maintain customer records in internal systems
• Interaction with internal teams like products/ claims
• Perform quality assurance

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