Reservation Agent in Barcelona (Spain)

Where: Barcelona (Spain)

Extent of Work: Full Time

Click here to apply in English

As Reservation Agent, reporting to the Team Leader’s role, your role will: Achieve business objectives and customer (internal and external) satisfaction: Increase and maximize business opportunities and offer a high level of customer service.

To be successful in this demanding role, your proven track record will enable you to deliver against the following key performance areas:

  • Sales: Increase and maximize business opportunities and identify and clarify customer needs in order to recommend the service or product for every situation.
  • Service: Use Knowledge acquired (skills and attitudes) to ensure customer satisfaction and attend Kindly customer in any situation and answer the requests via email.

Requirements:

Danish, Norwegian or Swedish Native

-English fluent.

-Previous experience in customer service/sales.

We offer:

  • Permanent contract
  • Excellent and multicultural environment in Barcelona Contact Centre
  • Fun and healthy activities
  • Development programme for employees
  • Ticket restaurant after one year in the company
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