Where: Barcelona (Spain)
Extent of Work: Full Time
Click here to apply in English
As Reservation Agent, reporting to the Team Leader’s role, your role will: Achieve business objectives and customer (internal and external) satisfaction: Increase and maximize business opportunities and offer a high level of customer service.
To be successful in this demanding role, your proven track record will enable you to deliver against the following key performance areas:
- Sales: Increase and maximize business opportunities and identify and clarify customer needs in order to recommend the service or product for every situation.
- Service: Use Knowledge acquired (skills and attitudes) to ensure customer satisfaction and attend Kindly customer in any situation and answer the requests via email.
–Danish, Norwegian or Swedish Native
-Previous experience in customer service/sales.
- Permanent contract
- Excellent and multicultural environment in Barcelona Contact Centre
- Fun and healthy activities
- Development programme for employees
- Ticket restaurant after one year in the company