Client Onboarding Trainer in Paris (France)

Where: Paris (France)

Extent of Work: Full Time

Click here to apply in English

As a Client Onboarding Trainer at Digimind your main responsibilities will be:

  • Understand and use our tools with ease as an expert user in order to support others as they use the solutions,
  • Train our clients on how to benefit most from our software solutions,
  • Coach our clients to autonomously set up our tools,
  • Animate internal training sessions for new employees and for new product features,
  • Participate in the on-going creation and updating of best practices for onboarding and training, including training material and online supports
  • Maintain the highest level of expertise in our area of specialty and interact with Digimind experts in new course development.
  • Ensure client satisfaction

 

Who are we looking for :

  • 2-3 years of experience
  • Strong interest in software technology,
  • Teaching / instructional experience (software ideally)
  • You must be an excellent communicator and problem-solver  and have a passion for helping our customers succeed.
  • You love making people autonomous by training them,
  • Ideally You are a native English speaker, or you have this full bilingual skill that we cherish!
  • Ability to travel extensively to client sites throughout France and Europe,
  • Positive attitude and strong work ethic,
  • A strong sense of customer satisfaction,
  • Subject matter expertise in one of the following domains is a plus: Social Media, Digital Marketing, Competitive Intelligence, Knowledge Management, Business Intelligence.

 

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