Customer Account Specialist in Bratislava (Slovakia)

Where: Bratislava (Slovakia)

Extent of Work: Full Time

Click here to apply in English

Description

 

Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It’s a passion. Have you got what it takes?


In our Shared Service Center in Bratislava, Order to Cash (OTC) department, we support Sales and Customer Services in Western Europe for all Henkel divisions. We are responsible for one part of customers account management including processing customer requests, complaints, invoicing, credit and debit note management. Become a member of our team and take your part in building up your professional career in area of OTC! We offer you an exciting and a dynamic job, with many interesting challenges and every day work in an international environment.

 

 

What we offer

  • Execution of customer account management, especially the process connected to deductions and disputes
  • Overview of customer accounts – credit and debit notes management
  • Daily communication in Spanish/English language with native speakers
  • Pricing and logistic discrepancies investigation
  • Reporting, invoicing, billing
  • Supporting requests of customers, local partners and other departments
  • Participating, proposing and contributing to process improvements
Qualifications

 Who we are looking for

  • Secondary education with focus on finance and/or at least 1 year relevant experience is an advantage
  • Active knowledge of Spanish and at least an intermediate level of English language is required
  • Customer orientation, sense of accountability, flexibility
  • A self-starter who takes initiative, able to work in a dynamic work environment
  • Ability to prioritize, accuracy and willingness to work with numbers

 

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