Sales Support Specialist in Istanbul (Turkey)

Where: Istanbul (Turkey)

Extent of Work: Full Time

Click here to apply in English

Tasks
• Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution.
• Creates added value for the customer and communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions)
• Support the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.
• Provide technical support during the technical meeting, product presentations and negotiations and offers product/ solution/service related training.
• Prepare/support preparation of technical/commercial offers based on customer specification requirements, Local Business Unit/feeder factory indications and Sales organization directives.
• Participate in the kick off meeting organized by the project team.
• Define cost for the proposed solution and communicates to Sales organization.
• Provide information to the risk review process in accordance with ABB policy and sometimes participates in the risk review assessment.
• Analyse customer needs and competitor offers through general market information and information provided by the Sales organization.
• Perform lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales/Local Business Unit to obtain better future results.
Requirements
• University degree in Electrical & Electronics Engineering,
• Min 3 years of sales, tendering, design and/or installation experience in preferably Railway solutions,
• Experience in Equipment Packaging Solutions is a plus,
• Good knowledge of MS Office Applications,
• Good command of written and spoken English,
• Preferably Spanish speaker and good at writing in Spanish
• Action oriented,
• Strong interpersonal & communication skills,
• Team work oriented,
• Outgoing, being able to handle different cultures,
• No restriction to travel abroad,
• Completed military service for male applicants.
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