Customer Service Agent in Lisbon (Portugal)

Where: Lisbon (Portugal)

Extent of Work: Full Time

Click here to apply in English

As a customer advisor you will be part of a creative, highly trained team of global specialists responsible for customer cases that begin online, but exist in the offline world. These include monetary and personality disputes, last minute cancellations and “outside the box” mediation for violations in client’s Terms of Use.
Requirements:

  • Italian native speaker- Strong English skills both spoken and written- Availability to work 24×7 (the schedule may span evenings, weekends and holidays as our customers need us)- Strong communication and interpersonal skills- Technical aptitude and the ability to pick up new technology quickly- Customer support experience- Early adopter of technology- Active and passionate Traveller or HostOur Offer:
  • Competitive salary- Monthly meal allowance- Monthly performance bonus- Monthly language bonus- Relocation package- Help in finding accommodation in Lisbon- Private Healthcare + Dental insurance- English speaking Doctor on site- Great office location with easy access by public transport- Initial training fully paid and included in the contract- Continuous training and development
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