Process Specialist in Tallinn (Estonia)

Where: Tallinn (Estonia)

Extent of Work: Full Time

Click here to apply in English

As a Swedish speaking Process Specialist you will deliver professional service to our customers who have made a deal with our colleagues at the bank branches, either in the investment area or on heritage questions and guardianship.  You will be working as the back-office support on ordinary working hours from Monday to Friday.
What you’ll be doing:  
  • Serving our customers with high quality in all assignments
  • Learning continuously whilst doing assignments
  • Ensuring correct and timely delivery of all documentation according to bank branch representative agreements
  • Working in a team environment to meet assigned targets according to customer’s needs
  • Creating, developing and updating documentation and procedures regarding assigned tasks
  • Contributing to improvement of the quality and efficiency of assigned tasks and processes
The role is based in Tallinn, Estonia.  Nordea is the leading financial institution in the Nordic region, with over 30,000 employees in the Nordics. Nordea Operations Centre (NOC) in Tallinn is providing a variety of different services to other units within the Nordea Group.
We will offer you:  
  • A chance to be part of a recently formed team consisting of people with great enthusiasm for the business and for delivering top class service
  • Great atmosphere at workplace in friendly and enthusiastic international team
  • On-the job trainings to fully prepare you for the tasks
  • Possibility to contribute to improvement of the quality and efficiency of assigned tasks and processes
  • Social and health benefits (sport benefit, accident insurance, team events)

Who are you

Collaboration. Ownership. Passion. Courage. The four key values that guide us in being at our best and that we expect all our colleagues to be committed to.

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